Privacy Policy

Effective Date: [Insert Date]

At RenoBath, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our website, services, and communications.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, phone number, email address

  • Service Information: Project location, renovation requirements, property type

  • Communication Data: Any messages or inquiries sent via forms, WhatsApp, or email

  • Usage Data: IP address, browser type, time spent on site, and pages visited

2. How We Use Your Information

Your information is used to:

  • Provide quotes and service information

  • Respond to your inquiries and offer customer support

  • Improve our services, website, and customer experience

  • Send updates, promotions, or newsletters (only with your consent)

  • Connect your details to our internal CRM and WhatsApp communication for quicker assistance

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Trusted third-party service providers (e.g., CRM software, WhatsApp Business integration)

  • Law enforcement, if required by law

4. Data Protection

We use industry-standard tools and practices to secure your data, including:

  • SSL encryption

  • Firewall and security monitoring

  • Limited access to authorized personnel only

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time

  • Request the information we hold about you

To do this, contact us at [your email or WhatsApp number]

6. Cookies and Tracking

Our website may use cookies to:

  • Improve user experience

  • Understand visitor behavior

  • Track traffic through Google Analytics or similar tools

You can disable cookies in your browser settings.

7. Third-Party Links

Our site may contain links to third-party websites (e.g., blog articles, partner tools). We are not responsible for the privacy practices of these websites.

8. Policy Updates

We may update this Privacy Policy occasionally. The updated version will be posted on this page with the revised date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact:

RenoBath
Email: contact@reno-bath.com
Phone: +91 77321 06868
WhatsApp: +91 77320 06868
Hyderabad, Telangana – India

10. Payments & Refunds

If you make a payment through our website or offline channels for consultation, booking, or service initiation, please note:

  • Advance Payments are collected to schedule and initiate the bathroom renovation process.

  • Refunds are only applicable under specific conditions such as service non-availability or project cancellation before any material/work has commenced.

  • Once the project begins or material is procured, refunds will not be processed.

  • For disputes or refund-related concerns, you may contact us at contact@reno-bath.com or +91 77320 06868.

All transactions are secured, and we follow industry-standard practices to protect your payment information.